Shipping

📦 Shipping Policy — Convict

At Convict, every item is made to order through our print-on-demand partners, which means your gear is created just for you. Below is everything you need to know about how we ship across Australia.

🇦🇺 Shipping Locations

We currently ship Australia-wide only.

⏳ Processing Time

All orders are processed and sent for production within 1–3 business days.

Because our products are made to order, manufacturing timeframes can vary depending on our print-on-demand (POD) partners.

đźšš Shipping Methods

All orders are shipped using Printful’s carrier network, which may include a range of reputable domestic carriers.

Shipping methods and carriers may vary based on product type, fulfilment centre, and your location.

đź’˛ Shipping Costs

  • Flat rate: $15 for all orders under $200

  • Free shipping: Orders over $200

Shipping is calculated automatically at checkout.

đź“… Delivery Timeframes

Delivery times can vary depending on POD fulfilment and carrier performance.
Because all items are made to order, some orders may experience longer fulfilment and transit times.

  • Standard shipping: Delivery can take up to 20+ days in some cases, depending on product type and where it is fulfilled.

  • Express shipping is not currently available.

Please note: These timeframes are estimates only and may be impacted by seasonal delays, fulfilment demand, or carrier issues.

📦 Tracking

All orders include tracking, which will be emailed to you as soon as your order has shipped.

Tracking information is provided directly by our POD partners.

🛑 Lost, Damaged or Delayed Parcels

If your parcel is lost, damaged, or significantly delayed:

  1. Contact the carrier first using your tracking details.

  2. If the carrier cannot resolve the issue, contact us and we’ll assist from there.

đź“Ť Incorrect Address / Failed Delivery

If an order is returned due to an incorrect or incomplete address, re-delivery or refund options will be handled case by case.

📦 Split Shipments

Because our products are made to order and may come from different fulfilment centres, your order may arrive in multiple packages.

📬 Need Help?

For any shipping questions or concerns, contact us at:
convictsw@gmail.com